The 10-point website revenue leak scorecard
Score each item from 0 to 2. A 0 means weak or missing, 1 means partly handled, and 2 means clear and strong.
What is the website revenue leak scorecard?
The website revenue leak scorecard is a free 10-point self-audit that scores how well a local business website captures leads — phone visibility, after-hours coverage, CTAs, forms, service clarity, trust proof, SEO basics, AI-search visibility, follow-up process, and proof-to-offer match. Each item is scored 0 to 2 for a maximum of 20 points: a total of 0–8 signals high leak risk, while 19–20 signals a strong lead-capture foundation. It comes from AI Robot Builds in Cleveland / Northeast Ohio.
The 10-point website revenue leak scorecard
Score each item from 0 to 2. A 0 means weak or missing, 1 means partly handled, and 2 means clear and strong.
1. Phone visibility
Is the phone number obvious on mobile and desktop, especially near the top of the page?
2. After-hours path
What happens when someone calls after hours or when the team is busy?
3. Clear call-to-action
Does each important page tell the visitor what to do next: call, book, request quote, or send details?
4. Contact form friction
Is the form short, clear, working, and easy to complete on a phone?
5. Service clarity
Can a buyer quickly tell what services are offered and what problems the business solves?
6. Local trust proof
Are there reviews, photos, project examples, service areas, years in business, or credentials?
7. SEO basics
Do titles, descriptions, headings, local service pages, and schema help search engines understand the business?
8. AI-search visibility
Would AI search tools have enough clear information to recommend or summarize the business accurately?
9. Follow-up process
Is there a clear system for missed calls, form submissions, quote requests, and unclosed leads?
10. Proof-to-offer match
Do the page, photos, reviews, and offer all support the same buyer decision?
How to read the score
This is not a perfect financial model. It is a fast way to spot friction. The lower the score, the more likely the website is making good leads work too hard.
High leak risk
Visible gaps across the basics — leads are likely working too hard to reach you.
Some important gaps
The foundation is there, but key friction points are still costing leads.
Mostly strong, check the details
Close to solid — a few detail-level fixes can tighten lead capture.
Strong lead-capture foundation
The website supports the buyer decision — keep monitoring and improving.
Where AI helps
AI can make this scorecard faster and more consistent, especially when a business has multiple pages, locations, or service lines.
Crawl the site
Summarize services, CTAs, phone placement, forms, and missing pages from public website content.
Create a report
Turn the findings into a short plain-English brief with evidence and recommended fixes.
Draft next steps
Create a task list, content ideas, phone coverage plan, or workflow automation idea for human review.
Common fixes after the scorecard
Most fixes are not exotic. They are basic lead-capture improvements that businesses delay because nobody owns the whole workflow.
Stronger CTAs
Add stronger phone and quote CTAs.
High-intent pages
Create service/location pages for high-intent searches.
Trust proof
Add reviews, job photos, before/after examples, and trust proof.
Forms & routing
Improve contact forms and response routing.
Call coverage
Add missed-call text-back or AI receptionist coverage.
Follow-up system
Create a follow-up system for every inbound lead.
Website revenue leak FAQ
Is a low score always bad?
Not always. It means there are visible gaps worth checking. The real priority depends on call value, traffic, lead volume, and follow-up process.
What is the fastest first fix?
Usually phone visibility, a clearer CTA, a simpler form, or a missed-call follow-up flow. Those can improve lead capture before a full rebuild.
Can AI Robot Builds run this audit?
Yes. The AI Workflow Assessment can include website, calls, follow-up, content, and internal operations so the first fix connects to the real business process.
If your website gets leads, small leaks are expensive.
Book an AI workflow assessment and we’ll map the practical first fix for calls, follow-up, website friction, or content workflow.
See the Website Revenue Leak Snapshot service · Use the AI Workflow Assessment Checklist